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Terms of service

The English version governs if the two differ.

What these terms cover

These terms are the agreement between you and VDR Tech for the use of Cloud Office, the NIS2 compliance service and VPS compute. By creating an account or deploying an instance you accept them.

Where the English and Romanian versions differ, the English version governs.

What we provide

One deployment per customer, in the region you choose, with the features described on the relevant product page at the time you subscribe. We do not promise an availability level and we do not offer a service credit regime. If that matters to you, say so before you buy and we will tell you honestly what we can commit to.

Features described as in development are not part of what you are buying until the page says they are running.

Your data

Your content is yours. We process it only to provide the service. Mail is reachable over IMAP and files over WebDAV throughout, so you can take a complete copy at any time without asking us.

If you stop paying, we will tell you before anything is deleted and give you at least 30 days to retrieve your data.

Payment and cancellation

Subscriptions are monthly and renew until cancelled. You can cancel at any time with effect from the end of the current month. We do not refund part-months.

We may change prices with 30 days' notice. A price change never applies to a month you have already paid for.

Liability

Nothing here excludes liability that cannot lawfully be excluded. Subject to that, our total liability in any twelve-month period is limited to the fees you paid us in that period.

Governing law

These terms are governed by the law of [GOVERNING LAW JURISDICTION]. Nothing in this clause removes a consumer's right to the protection of the mandatory law of their country of residence.